A well-known automotive company is seeking a booking clerk for a 6 month contract. Booking experience is essential for this role. Please see the duties below: 

• Schedule service appointments for customers
• Provide excellent customer service and answer inquiries
• Assist service advisors in documenting customer vehicle information and concerns
• Maintain accurate records of service appointments using software
• Confirm appointments and send reminders to customers
• Notify customers about manufacturer recalls and warranty-related service needs
• Coordinate with the parts department to ensure necessary parts are available
• Assist with billing and payment processing for completed services
• Handle appointment-related issues and ensure customer satisfaction
• Manage the daily schedule, optimizing technician availability
• Maintain compliance with documentation and regulatory requirements
• Collaborate with service advisors, technicians, and other service department staff

Requirements: 

• Matric certificate 
• Booking experience