Assisting your Employees with Frustration
Frustration is the response to opposition in life. The underlying thought is, “It shouldn’t be this way.” We all carry around a personal rule book (our expectations) and when life, be it on a personal or work front, does not align with our rules/expectations we are programmed to get frustrated.
On the work front, frustration affects our performance and productivity. The good news is that there are 2 things that organisations can do to ensure that the negative impact of frustration is lessened.
Things to do:
Cultivate an environment of growth and development. If we are able to get a sense that there is still growth in the midst of frustration it becomes easier for us to work through the frustration. It is about gaining perspective and inherently knowing that the thing that is causing the frustration is only temporary. We need to challenge ourselves, our expectations, and ask what we have to gain and learn from not getting what we think we should get, thereby allowing us to alter/amend our personal rule book going forward.
Offer sincere team support. Acknowledging where people are at is an important part of working through frustrations in a positive way. When we feel supported we feel that we are not alone in our disappointment and others are able to offer us a different frame of reference to view our situation from.
What is not going the way you want it to go?
How do you want it to be different?
What are ideas to get you closer to what you want?
Watch this video to get 2 ways to deal with frustration.